Effective Date: 5/23/2025
Last Updated: 5/23/2025
This SMS Privacy Policy describes how Frog Logistics Dispatch & Compliance Group collects, uses, and shares personal information when you opt in to receive SMS communications from us through our website or mobile services.
- Types of Personal Information Collected
When you opt in to receive SMS messages from us, we may collect the following categories of personal information:
- Contact Information: Full name, mobile phone number, and email address.
- Device Information: no device information is collected.
- Location Data: no location information is collected.
- Communication Data: SMS interactions including message content, timestamps, delivery confirmations, and user responses.
- User Activity: Browsing behavior on our website, such as pages viewed, links clicked, and time spent on the site.
- Preferences and Interests: no information on preferences or interests is collected.
- Utilization of This Information
We use the information collected via SMS opt-ins and related website activity for a range of business and operational purposes, including:
- Communication: To send you transactional alerts, account updates, and service notifications via SMS.
- Customer Support: To respond to your inquiries and provide assistance regarding your account or transactions.
- Compliance and Security: To comply with legal obligations, prevent fraud, and ensure the security of our systems.
- Practices for Sharing This Information
We do not sell or share your personal information.
Your Choices and Rights
- Opt-Out: You can opt out of receiving SMS messages from us at any time by replying “STOP” to any message.
- Access and Update: You may request access to or correction of your personal information by contacting us at paperwork@lfdispatch.com.
- Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Contact Us
If you have any questions or concerns about this SMS Privacy Policy or your personal data, please contact:
Frog Logistics Dispatch & Compliance Group
Email: paperwork@lfdispatch.com
Phone: 844-345-3764